• Accounts Receivable/Lien Representative - Ahwatukee

    Job ID 2018-1269
  • Overview

    At Foothills Sports Medicine Physical Therapy, we believe that we have a unique opportunity to impact and improve the lives of our patients and clients through an innovative spirit, and hands-on, personalized care. Furthermore, we believe that we can significantly impact the future of the physical therapy profession by offering employment and educational opportunities to those looking to advance their career in physical therapy.
    Born in 2000 with one small location and the initiative to “do things differently” in the world of physical therapy, Foothills is now changing the landscape of outpatient physical therapy providers in the southwestern US. Staying true to our roots, we are physical therapist operated and believe in keeping the profession in the hands of physical therapists. We prefer to grow from within and many of our current physical therapists and physical therapy assistants began their careers with us in a support role.
    Based in beautiful Phoenix, AZ which boasts 299 days of sunshine annually, Foothills Sports Medicine Physical Therapy employees embody the adventurous and active spirit of the region. When not helping our patients regain their active lifestyles, our employees are often found pounding the pavement or grinding their gears on the thousands of local hiking and biking trails. If relaxation is your thing, sit back and enjoy the beautiful Arizona sunsets with family or friends or hit the links at our world-famous golf courses.
    Full-time Employee Benefits:

    • Comprehensive medical, dental and vision coverage
    • Short term disability, long term disability and life insurance
    • 401K program with company match
    • Continuous training and development
    • Paid time off and six observed holidays

    Think you’ve found your fit? See what we’re looking for and apply today.

    Brief Description

    Foothills is seeking an Accounts Receivable Representative to be responsible to collect account receivables, investigate credit issues, prepare and maintain reports and customer files, recommend accounts slated for collection agencies or to be placed on hold, and prepare accounts receivable adjustments.

    Essential Job Functions

    • Evaluate accounts receivable reports to review status and take any appropriate action.
    • Responsible for contacting insurance companies to dispute payment discrepancies or investigate unpaid claims within the standard billing time-frame
    • Contact Attorneys for status updates on outstanding cases
    • Ensure proper paperwork is accurately submitted timely for lien filings
    • Negotiate with attorneys for maximum reimbursement
    • Ensure timely filing of all appeals
    • Verify and submit account adjustment requests
    • Take incoming insurance calls to resolve issues
    • Act as a resource for clinics and patients on insurance questions
    • Ensure proper insurance payments according to plan contracted rates
    • Maintain a productivity form submitted to the Director weekly 
    • Accountable to quality metrics as determined by the Billing leadership team.


    • Strong organizational and interpersonal skills dealing with a diverse range of people.
    • Ability to communicate effectively verbally and in writing.
    • Ability to apply common sense understanding to solve. practical problems and deal with a variety of situations.
    • Knowledge of CPT codes and insurance guidelines
    • Ability to act with integrity in regard to all matters of confidentiality.
    • Ability to provide excellent customer service skills
    • Self-motivated and attention to detail
    • Capacity to work under pressure


    Minimum Education/Experience

    • High School diploma or equivalent is required
    • Minimum 2 years of medical billing experience
    • Efficiency utilizing Microsoft Office Programs (i.e. Excel, Word, Outlook, etc.)

    Work Environment:

    This job operates in a professional work environment.  This role routinely uses standard office equipment such as computers, phones, printers, scanners and photocopiers.


    Physical Demands:

    The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.


    While performing the duties of this job, the employee is regularly required to talk or hear.  The employee frequently is required to stand; walk; use hands to type; handle or feel; and reach with hands and arms.


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